In White Dragon Temple Reeze underneath the spawning area is the Craft Room.
Entrances are located on either side of the spawning area. In the Craft Room you can speak with Sonia the Craft Officer to craft a multitude of objects such as Weapons, Armour, Usable, Materials and (Place holder).
Crafting is conducted by pawns and takes a certain amount of real time in order to be finished. Better items can take upwards to hours, while more simple ones may be done almost instantly. A pawn that is crafting cannot be summoned by their player, though they can still be summoned by users that have hired them.